INTRODUCTION

The hospital triage queuing management system is the hospital triage queuing system, the hospital queuing system, and the hospital queuing number system. After a large number of investigations on the hospital environment, medical procedures and work procedures, a set of computer-based medical management was developed. The information system of the company can well solve the problems of disorderly waiting in line for patients, unbalanced workload of doctors, and noisy environment.
With the rapid development of electronic information products and intelligent products, as well as the increasing requirements of human life on the service environment and service efficiency, the concept of queuing system came into being.
The hospital triage queuing system is a queuing system specially designed for hospital visits. It greatly improves the service environment of the hospital, brings a quiet consulting room space for doctors to diagnose the condition, and brings one-to-one service to patients. , It also avoids the patient’s condition privacy issues and so on.
The triage queuing system can also be combined with the hospital’s HIS system to provide convenience for the hospital’s unified management of patients.
The IP network hospital triage queuing system is dedicated to hospital triage queuing, which can effectively improve the service environment and increase work efficiency.

The design concept and requirements of the outpatient triage management system

Ensure the order of diagnosis and treatment of daily outpatient visits, solve the queuing, crowding and confusion encountered in the process of medical treatment, and reflect reasonableness and justice; change the closed medical treatment to open medical treatment, which reflects the humanized service.

(1) It can be connected with the hospital outpatient network system without affecting the function of the hospital outpatient registration system.

(2) Set up large-screen display screens in the waiting area of ​​each floor to scroll the latest diagnosis and treatment progress.

(3) Doctors use smart terminals or virtual callers to call numbers one by one to control the number of patients and the time to reach the clinic.

(4) It has the function of counting the workload of various departments and doctors in the outpatient department. It can inquire about the medical situation in real time, and automatically generate daily reports after the daily outpatient service.

(5) With the function of voice prompts, the screen displays the registered serial number while hearing the prompts in Mandarin Chinese, so that patients do not have to stare at the screen for a long time. (6) Simple and convenient, easy to train and operate.

Introduction to outpatient triage management system

1. System composition

The outpatient calling system is composed of smart calling terminal, dedicated active hub, system control computer, system control software, display terminal (LED display, LED strip display, TV) and voice synchronization prompt components. It is used to connect the intelligent call terminal and system control computer of each clinic, which can transmit and drive two-way signals. It can control and monitor the operation of the calling system in real time. The system control software cooperates with the system hardware to realize the various functions of the system. The application software can run on multiple system platforms such as WINDOWS/Me/NT, with an all-Chinese interface, which is simple and convenient to operate. Networking can realize real-time monitoring in the background and display the call number record.
2. System function

(1) Multi-line queuing function: a system on the same floor can manage the queuing work of multiple departments at the same time.

(2) Multiple ways of calling: It can display the registered serial number of each patient and the name and registered serial number of each patient. (3) Multiple display methods: digital tube display, large LED screen display, bar display or TV display can be used.

(4) Outpatient real-time management function: The hospital management and the outpatient department director can query the outpatient department, each clinic, and each doctor’s diagnosis and treatment records in real time online.

(5) Data statistical report function: daily outpatient reports (total number of outpatients, number of outpatients of each department, number of outpatients of each doctor on duty, outpatient flow of each time of the day, etc.) can be automatically generated after the end of daily outpatient service, for hospital management decision use.

(6) Thoughtful display terminal interface technology: According to the layout of the clinic, the topography of the waiting area, the flow of people and other factors, the number display terminal can be selected. Digital display, LED large screen display, LED bar screen display, TV display can be equipped Pick up.