Hotel Self-service Terminal “Face Recognition Check-in” To Enhance The Hotel’s Core Competitiveness

 

With the rapid development of the society, the hotel industry is also rapidly improving, and people’s demand for hotel services is also increasing. Whether a business man or a traveler, all need to stay in the hotel. As a result, the competition in the hotel is getting fiercer. If you want to stand out from the competition, you need to not only be excellent in hardware, but also work hard in terms of service to give users a good experience.

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What is called a good experience needs to be reflected in details. When the peak season comes, the occupancy rate becomes very high, and many hotels will queue up to check in, and some  privacy of customers is also more easily exposed. These two points alone will give users a very bad experience. In response to this problem, hotel self-service terminals have emerged to help hotels have stronger core competitiveness.

KER hotel self-service machine can achieve “face recognition check-in.” After the guest scans and recognizes the face, the system automatically uploads the personal information to the public security system immediately. The whole process can be completed in less than one minute, and the privacy and security of the guest information can be better guaranteed. The traditional check-in method requires manual registration and verification, which is slow, and the entire process takes at least three minutes. If you have to wait in line during the tourist season or when there is a large number of passengers, it will take longer.

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The entire operation process can be completed in less than a minute. Of course, the check-out process is also the same. Just click to check out and return the room card. All processes can be completed quickly on their own. The operation is simple, fast, and convenient. For hotels, not only the front desk labor cost is saved, but also the competitiveness of the hotel is improved. For customers, it not only protects the privacy of customers, but also improves the time efficiency of guest check-in.

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Post time: Jun-15-2020