Self-Service Queue Kiosk Number Call 17 Inch Queue Management System Machine With Receipt Printer

Short Description:

INTRODUCTION The queue number call machine is popularly called queue machine,number collect machine or number call machine,its professional name is queue management system. It is a high-tech product which integrates computer technology, network technology, multimedia technology and communication control technology, and can effectively replace customers in queuing. The system can automatically track the status of each service queue and adjust it. Operators can monitor and manage system status ...


  • Place of Origin: Guangzhou, Guangdong, China
  • Brand Name: KER
  • Color: Customer's Request
  • Warranty: 1 year
  • Package: Carton + Foam + Wooden Frame
  • screen size: 17''
  • color: grey
  • Product Detail

    Product Tags

    INTRODUCTION

    The queue number call machine is popularly called queue machine,number collect machine or number call machine,its professional name is queue management system.
    It is a high-tech product which integrates computer technology, network technology, multimedia technology and communication control technology, and can effectively replace customers in queuing.
    The system can automatically track the status of each service queue and adjust it. Operators can monitor and manage system status remotely. It is suitable for all kinds of window service industries. At home and abroad, it has been widely used in banks, hospitals, securities insurance companies, government service centers, public security, industrial and commercial taxation, vehicle management, Technical Supervision departments, letters and visits and other departments. Various customer service centers, 4S stores, catering, enterprise after-sales service centers and other service places.

    Queuing Process

    1. Ticketing: Customers take a ticket number with the number, waiting number, time, type of business, etc.
    2. Rest and Wait: Hold the number ticket and rest in the rest area and pay attention to the screen speaker.
    3. Keyboard Call: After a business is completed, the staff members press the next button on the caller.
    4. Go ahead and do it: When calling, you can enjoy one-to-one service according to the information of the display speaker to the designated location.

    FEATURES

    1.Good quality and excellent after – sales service which will save cost
    2.Sophisticated technology,ergonomic design and easy to use
    3.Ultra clear display
    4.High quality dual channel speaker
    5.Stable queueing system has perspicuous interface and extensive application,suitable for everyone
    6.Solid base and small space required

    SPECIFICATION

    Components Specification
    Computer Industrial Mainboard: H81;
    CPU: 3.2GHz, Intel Core i3
    Memory: support Max 8GB 1600/1333MHz DDR3L/1.35V SDRAM;
    SSD 250GB; RAM 4G;
    Industrial computer cabinet with power supply;
    Required ports (Serial, USB, VGA, DVI, etc.) to connect all the devices;
    Two 10/100 Mbps or higher Ethernet network cards with RJ45 ports;
    (More sizes and types of PC available upon request)
    Monitor TFT LCD : 15, 17 or 19 optional
    Brightness: 300~1200nits
    Contrast: 450:1~1000:1
    Resolution:15 1024*768
    17 1280*1024
    19 1280*1024
    More sizes between 20″~46″ upon request
    Touchscreen Capacitive Touch : 15 17 19″
    Resolution : 4096*4096
    (More types of touchscreen available: capacitive, resistive or IR optional)
    Input Device 3DES Metal EPP : 16 keys, waterproof, dustproof, vandal proof
    Speaker Multimedia : Left-right bi-channel amplified output
    Enclosure ColdRoll Steel : Steel powdercoated front
    Powercoated backcover
    OS&Drivers Windows XP+SP2 (WINCE, Linux, Unix, WIN2000) and all related drivers available
    Packing Bubble Foam, carton, wooden case
    Other Optionals : UPS, Video Camera, Alarm System, Barcode Scanner,Track Ball, Photo Printer, Cash Acceptor, Card Dispenser, Check Acceptor, Infrared, Bluetooth, PSAM Card, etc.

     

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    WIRELESS QUEUE MANAGEMENT KIOSK
    Deliver after installed and debugged, plug and play.

    APPLICATION AREA
    Strong Function, High Cost-effective
    queue machine/ticket machine/business handling/touch query
    INDUSTRIAL AND COMMERCIAL TAX
    BANKS AND HOSPITALS
    TELEOM BUSINEE HALL
    ELECTRIC POWER BUREAU
    COSMETOLOGY SHOP

    MULTI-FUNCTION
    Queuing for tickets; Personalized customization; Evaluation system; Network booking

    HANDLING PROCEDURES
    customer arrival→queuing for number→prompt for handling→prompt for handing→handle the business→completed the business→evaluate your satisfied degree→ customer leave

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    NO WIRE
    HD display, multi-point touch
    slot for ticket collection
    cold rolling steel plate, car paint technique
    streamlined design, easy to operate
    -built-in wifi module, stable signal
    -wireless send and receive signal
    -wireless effective distance over 80 meters
    -database based on oracle signal covers 2000 square meters

     

    SUPER STRONG CPU
    Use low consumption and high performance industrial motherboard, standard configuration is J1900, can upgrade to i3/i5/i7, for more details, please contact service center.
    SUPPER STRONG HEAT DISSIPATION
    HIGH AND LOW TEMPERATURE RESISTANT
    WORKING FOR 24 HOURS

     

    SUPER LONG TIME STANDBY
    All equipment totally closed inside the all-in-one PC, touch sensing components perceive user operation across tempered glass without physical loss.

     

    QUEUE MANAGEMENT KIOSK OPTIONS
    Ticket machine+(caller+window screen+evaluator)x number of windows+general screen
    Ticket Machine: put it in a bright position, where is convenient for customers to get number, only one standard kiosk is ok.
    Caller: business handling window workers call customers, one caller in each window
    Window Screen: use to display current calling info, standard 4 or 8 words, one screen in each window
    Evaluator: use for customers to evaluate their satisfied degrees for workers
    General Info Display Screen: use to display calling info in the rest area, standard 4 or 8 words

     

     

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    QUEUE MANAGEMENT KIOSK DETAILED INFO

    Kiosk Cabinet: It adopts first-class cold-rolled steel, automobile paint, CNC processing, and has excellent workmanship. Stream linearity. Humanized design. Anti-magnetic. Anti-static and anti-rust. Built-in power strip, amplifier. Customizable like card reader with ID card, VIP card reading function, etc.
    LCD Screen: 17 inch Samsung LCD screen, true colors, resolution up to 1280*1024, contrast ratio 5000:1, brightness 400md.
    Touch Panel: use 17 inch IR touch panel ensure touch times over 60 millons, high precision and fast response.
    Thermal Printer: Epson 532 high speed thermal printer(paper width 80mm), low noise, fast printing speed, over 80mm per second, auto cut paper, inner diameter less than 40mm, outside diameter less than 80mm.
    PC Host: use industrial motherboard J1900, 2G RAM 32G SSD, durable, low consumption, super stability.
    Voice System: Configured with amplifier and sound system. A variety of sound formats can be provided for the prompt sound, also can connect outside speaker(wireless amplifier optional)
    Software For Control The Queue Management System: Can meet different needs of queue management, customizable business, window ticketing interface, voice. It meets several call requirements such as direct call, special call, second call, call transfer etc. It is simple to operate.

    WIRELESS CALLER
    19 functional keys, double-line LCD display, with software settings, adjustable address and communiation rate, buzzer, can be controlled by software, the keyboard has a monochrome LCD screen, showing the current business customer number, and how many people are queuing and other information. Built-in wireless receiver connectable evaluator(one per window)

    WIRELESS EVALUATOR
    1. Use broadcasting level voice
    2. Support up to 4 evaluator keys, address range 1-99
    3. Address, wireless channel, voice volumn can be set up via evaluation keys, and have voice tips, no need setting with disassembling
    4. Voice volumn is bigger 50% than other brand evaluators
    5. Interfaces support wireless/48 Bus/USB communication

    WINDOW DISPLAY SCREEN
    Various types of display screens can be customized according to the needs of users. The number of words in the window screen is usually four-character, five-caracter, eight-character. Optional wall hanging installation, ceiling installation, embedded installation.(usually one screen per window)ø3.75 or ø5.0 LED dot, matrix module, monochrome or dual color(optional), black aluminum alloy frame(built-in wireless receiver module) 
    Four-character LED Size:
    ø5: 51.8×15.2 cm
    ø3.75: 33.4×10.6 cm
    Eight-character LED Size:
    ø5: 100.6×15.2 cm
    ø3.75: 63.8×10.6 cm

    GENERAL INFO DISPLAY PANEL
    1. System supports multi-area independent display, can store display data of 3 independent areas
    2. Support single or double color, data polarity inversion
    3. Simultaneously support RS485 and RF wireless communication
    4. Support screen specifications double color 128*320 dots and single color 256*320 dots
    5. Support insert control command in display contents, control display modes
    6. Multiple display modes
    7. Support indor 3.0, 3.75, 5.0

    WIRELESS MODULE
    1. ISM band wireless communication, USB communication interface virtual serial communication, support XP and Windows7 communication frequency 430-500 Mhz, transmission power 10dBm, frequency error<5 ppm, annual aging rate <5 ppm.
    2. Outdoor open ground visual distance communication distance is 200 meters, indoor communication distance varies from 50 meters to 150 meters according to the field environment.
    3. The communication controller is powered by the USB port of the computer. The current is less than 400mA. The data from an external power supply USB port to the wireless port is transparent transmission, that is, the data sent and received. The user does not need to care about the date transmission and error correction processing of the wireless bottom layer, so that the user can use his own convenience. Communication protocols and networking.

    SUCCESSFUL CASES
    KER Is Anywhere
    Our queue management kiosk has been widely using in all walks of life, including government and enterprises and institutions, banks, and hospitals, industrial and commercial tax bureau, telecom service hall, beauty treatment, etc.

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